This privacy policy governs your use of the software application Trally & Trally Agents (“Application”) for mobile devices that was created by Dunwick, LLC. The Application is designed to help people find the best travel agents to assist with vacation planning, and to provide agents with a lead generation service.
User Provided Information
The Application obtains the information you provide when you download and register the Application. When you register with us and use the Application, you generally provide (a) your email address, age, gender, birthday, user name, password and other registration information; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Application. We may also use the information you provided us to contact your from time to time to provide you with important information, required notices and marketing promotions.
Automatically Collected Information
In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, and information about the way you use the Application.
Does the Application collect precise real time location information of the device?
This Application requires location access in order to provide our users with an accurate representation of local agents, and insure that our users are viewing real agents in their area. Agents’ location will only
Do third parties see and/or have access to information obtained by the Application?
Our users’ private information is never shared with or sold to any 3rd parties for the purpose of advertising and marketing. We transmit certain user actions to analytics and debugging providers in order to perform quality assurance tests and for analytical purposes. This data is anonymized when sent to these external services to help us improve the Application and our service.
We may disclose User Provided and Automatically Collected Information:
- as required by law, such as to comply with a subpoena, or similar legal process;
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
- with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
- if Dunwick, LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
What are my opt-out rights?
You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at team@trallyapp.com.
Data Retention Policy, Managing Your Information
We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 5 years and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at team@trallyapp.com and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.
Children
Users under the age of 18 are prohibited from using Trally & Trally Agents. We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at team@trallyapp.com. We will delete such information from our files within a reasonable time.
Security
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches. Any payment information provided to the Application is never stored on our servers in raw format. We utilize strong encryption and utilize 3rd party payment processor - Stripe, Inc. (www.stripe.com).
Changes
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy at https://www.trallyapp.com/privacy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.
Your Consent
By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information.
Contact Us
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at team@trallyapp.com.
